We started The Training Desk on a simple belief: learning new software shouldn't feel stressful. With the right guide, the right pace, and a little patience, anyone can feel confident with the tools their work depends on.
Most software training treats people like they should already know. We do the opposite. We meet your team where they are, explain things plainly, and stay until it clicks.
Think of us as an outsourced training and documentation department, the team you'd hire in-house if you could, ready whenever you need us.
No jargon, no judgment. Just a patient guide beside your team.
Every program and document is structured so people can find what they need.
We leave your team with resources they'll keep using long after we're gone.
Every engagement starts with a Discovery Call. We learn your tools, your team, and what confident would look like.
Training, documentation, or a mix, shaped around your goal, not a one-size package.
Resources, refreshers, and support so the change actually lasts.
A founder who leads every engagement, and a bench of trainers who deliver them. You'll always know who is teaching your team.
Leads every engagement end to end, from the first Discovery Call through training, documentation, and the coordination in between.
Six years supervising tech support and two decades in customer service. He has had a hand in developing more than fifteen trainers.
Fifteen years in customer service and support, now spent helping teams get comfortable with software that is new to them.
A decade in customer service, plus years of one-on-one coaching that shows in how patiently he works with a learner who is stuck.
Came to training by way of accounting, film, and television, and learned the craft here over seven years. Unflappable with a learner who is convinced they will never get it.
A teacher by trade, keeping sessions, trainers, and schedules lined up so training days run without friction.
A short Discovery Call is the friendliest way to start, no pressure, no sales pitch.
Book a Discovery Call →