Every client on this page is fictional, created by The Training Desk to show our work end to end
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Case Studies

The whole engagement, start to finish.

Most training companies show you a list of what they offer. We'd rather show you what we actually built, every guide, SOP, and knowledge base article, for a client who needed all of it.

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A note on these clients

Why our case studies are fictional, and why that's better.

Client work is usually confidential. The most interesting projects are the ones we can't show you, and the ones we can show are stripped down to a logo and a number.

So we built our own clients instead. Real companies, real problems, and a complete set of finished deliverables you can open and read right now. Nothing is redacted, because nothing needs to be.

01 — Software Adoption

A capable product nobody knew how to use.

CoreFlow is a business management platform with 4,500 customers and no structured way to teach any of them. We became their outsourced learning and documentation team, and built the complete ecosystem their users, administrators, and new hires needed.

Industry
Business software
Engagement
Full learning ecosystem
Flagship
Home Dashboard
End User GuideQuick ReferenceSOPKnowledge BaseVideo Script+ 7 more
Read the CoreFlow case study →
The CoreFlow Home Dashboard we designed, showing revenue, appointments and the day's schedule
A hotel front desk associate welcoming a guest at check-in
02 — Employee Onboarding

Great hotels with inconsistent first days.

Horizon owns and operates 38 boutique hotels across the American South. Every property welcomed new associates a slightly different way. We built one warm, consistent onboarding path, role by role, from front desk to housekeeping to the kitchen.

Industry
Hospitality
Engagement
Onboarding & SOPs
Flagship
Front Desk Associate
Company OrientationRole OnboardingFront Desk SOPsPMS Cheat Sheet+ more
Read the Horizon case study →
In the works

Next in the portfolio

Each new client engagement covers a different industry and a different kind of learning problem.

Healthcare

A clinic network adopting a compliant scheduling and records platform, with role-based training for clinicians and front office staff.

Autumn 2026

Fitness

A studio chain training staff on membership and class management, built for high turnover and part-time schedules.

Autumn 2026

Legal

A firm standardizing document handling and matter management, where accuracy matters more than speed.

Winter 2026
Let's talk about your training

Imagine this for your team.

If this is what we build for a fictional client, imagine what we'd create for yours. A short Discovery Call is the easiest first step.

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